Lufthansa Flight Change Fee Policy

Overview

Lufthansa offers flexible options for changing flight bookings, though the fees and conditions vary based on the fare type and route. Below is an outline of the key aspects of the flight change fee policy:

1. Change Fees

• Economy Light: Typically the most restrictive fare, with no options for changes or high change fees.
• Economy Classic and Flex: Changes are allowed with a fee, which varies depending on the route and fare type. Flex fares generally have lower or no change fees.
• Premium Economy, Business, and First Class: These fares offer greater flexibility, often allowing changes with little or no additional fees, depending on the fare conditions.

2. Timeframe for Changes

• Before Departure: Flight changes are usually permitted up to a few hours before the scheduled departure time, subject to fare conditions.
• After Departure: Changes to return flights may be possible for round-trip bookings, depending on availability and fare rules.

3. Fare Differences

• If the new flight is more expensive, passengers are required to pay the difference in fare in addition to any applicable change fees.
• If the new flight is cheaper, the difference in fare is generally not refunded, depending on the fare rules.

4. How to Change a Flight

• Online: Passengers can make changes through the Lufthansa website or mobile app via the "My Bookings" section.
• Customer Service: Changes can also be made by contacting Lufthansa’s customer service or visiting a Lufthansa ticket office.
• Travel Agency: If the ticket was purchased through a travel agency, changes should be processed through the same agency.

5. Special Circumstances

• Involuntary Changes: If Lufthansa changes or cancels a flight, passengers may be rebooked on an alternative flight at no additional cost.
• Medical or Emergency Cases: In special circumstances, such as medical emergencies, change fees may be waived upon providing proper documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Some fares allow for refunds if a flight change results in cancellation, subject to fare rules.

This summary provides an overview of Lufthansa’s flight change fee policy. Specific rules can vary, so it’s recommended to check the fare conditions at the time of booking or contact Lufthansa directly for detailed information.