China Eastern Airlines Flight Change Policy

Overview

China Eastern Airlines provides flexible flight change options depending on the fare type and route. Below is an outline of the primary aspects of the flight change policy:

1. Change Fees

• Economy Class: Changes are permitted with a fee that varies according to the fare rules and route. Some promotional fares may have higher fees or stricter conditions.
• Business Class: Offers greater flexibility with lower or no change fees, depending on fare conditions.
• First Class: Typically allows the most flexibility with minimal or no change fees, subject to fare rules.

2. Timeframe for Changes

• Before Departure: Flight changes can generally be made up to a few hours before the scheduled departure time, based on the fare type and availability.
• After Departure: Changes to return flights or onward connections may be possible for round-trip bookings, depending on fare rules and availability.

3. Fare Differences

• If the new flight is more expensive, passengers will need to pay the difference in fare plus any applicable change fees.
• If the new flight is cheaper, the fare difference may not be refunded, depending on the fare rules.

4. How to Change a Flight

• Online: Changes can be made through the China Eastern Airlines website or mobile app under the "Manage Booking" section.
• Customer Service: Changes can also be processed by contacting China Eastern Airlines customer service or visiting a China Eastern office.
• Travel Agency: For tickets purchased through a travel agency, changes should be made through the same agency.

5. Special Circumstances

• Involuntary Changes: If China Eastern Airlines changes or cancels a flight, passengers may be rebooked on an alternative flight at no additional cost.
• Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, change fees may be waived with proper documentation.

6. Refunds and Cancellations

Refunds may be available depending on the fare type. Some fare classes allow for partial or full refunds if a flight change leads to a cancellation, in accordance with the fare rules.

This overview provides general information about China Eastern Airlines' flight change policy. For detailed and specific information, passengers are advised to check the fare rules at the time of booking or contact China Eastern Airlines directly.