Volaris Cancellation Policy

1. Free Cancellation Within 24 Hours

Volaris allows passengers to cancel their booking within 24 hours of purchase without incurring cancellation fees, provided the booking was made at least 7 days before the scheduled departure.

2. Cancellation Fees After 24 Hours

If you cancel your ticket after the 24-hour window, cancellation fees will apply. The fee amount varies depending on the fare type, route, and timing of the cancellation.

3. Refundable vs. Non-Refundable Tickets

• Refundable Tickets: You can cancel your ticket and receive a refund, though a cancellation fee may be deducted according to the fare rules.
• Non-Refundable Tickets: These tickets are generally not eligible for a refund. However, you might be able to receive a travel credit for future use, subject to a cancellation fee.

4. How to Cancel

• Visit the Volaris website or use their mobile app.
• Log in to your account and navigate to the "Manage Booking" section.
• Select the flight you wish to cancel and follow the on-screen instructions to complete the cancellation process.

5. Flight Cancellations by Volaris

If Volaris cancels your flight, you are entitled to a full refund, rebooking on an alternative flight, or a travel credit for future use. Additional compensation may be provided according to applicable regulations.

6. Rebooking Options

Instead of canceling, you may opt to rebook your flight. Rebooking fees and fare differences may apply depending on the fare rules of your ticket.